Terms of service

Welcome to Upnapro. By using upnapro.com or placing an order you agree to these Terms & Conditions.

Ordering & Acceptance

  1. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.

  2. Prices shown on the site are in Indian Rupees (INR) and exclude applicable taxes and shipping unless specified.

Product Information

We make reasonable efforts to display accurate product information and imagery. Actual product colour, size or packaging may vary slightly.

Payment

We accept payments through the payment gateways displayed at checkout. Payment will be processed by third-party payment providers โ€” we do not store full payment card details on our servers.

Shipping & Delivery

Shipping estimates are provided on the product and checkout pages. Delivery dates are estimates and not guaranteed. See the Shipping Policy for details.

Returns, Cancellation & Refunds

See our separate Cancellation & Refund Policy for full details on order cancellations, returns and refunds.

Intellectual Property

All content on the site (text, images, logos, designs) is the property of Upnapro or its licensors. You may not use, reproduce or distribute content without our written permission.

Limitation of Liability

To the maximum extent permitted by law, Meliorate Health Pvt. Ltd. will not be liable for indirect, incidental, special or consequential damages arising out of the use of our products or website.

Indemnity

You agree to indemnify and hold harmless Meliorate Health Pvt. Ltd. from any claims arising out of your misuse of the site or breach of these Terms.

Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.